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Refund Policy – PDF Pro Software Inc.

Last Updated: May 16th, 2022

Here is PDF Pro Software Inc.'s policy for requesting a refund for your software

  • How long do I have to request a refund?

We will honour any refund request made within 30 days of purchase

  • Are there any conditions for requesting a refund?

No, you may request a refund for any reason. We are always looking to improve our products and would appreciate that you leave us any feedback that you have for us.

  • How long do I have to request a refund?

Please contact customer support and submit a support ticket. Please be sure to include your order number. Support can be reached at the following url: https://support.pdfpro.com/hc/en-us/requests/new

  • How long will it take to process my refund?

We typically need 1-2 business days to begin processing the refund depending on the volume of customer support requests we have in our backlog. Afterwards, the refund should appear on your credit card in 2-3 business days.

  • Are the any costs associated with refunds?

Nope! You will receive the full purchase price back.